Privacy Policy

This Privacy Policy describes how we collect and use information in connection with our custom embroidery, patches and appliqué (clothing decoration) services and this website. We operate from London, England, and serve customers across Great Britain (England, Scotland, Wales) and the UK.

Information we collect

When you request a quote or place an order for custom embroidery, woven or embroidered patches, or appliqué on garments (including workwear, uniforms, polo shirts, caps and promotional clothing), we may collect your name, email address, phone number, delivery address in the UK and any design files or instructions you send. We use this to provide quotes, produce your order and deliver finished clothing decoration across Great Britain.

How we use your information

We use your information to process orders for embroidery, patches and appliqué, communicate about your clothing decoration project, arrange UK delivery and manage any returns or follow-up. We do not sell your data to third parties. Data is used only in connection with our embroidery and patch services in Great Britain.

Data retention

We keep order and contact details for as long as needed to fulfil embroidery and patch orders, handle enquiries and meet legal obligations in the United Kingdom. You can ask us to delete or correct your data by contacting us at our London address or via the contact details on this site.

Your rights

Under UK and Great Britain data protection law you have rights to access, correct, delete or restrict use of your personal data. To exercise these rights or ask questions about this policy in relation to our embroidery, patches and appliqué services, contact us using the details on our contact page (993 Romford Rd, London E12 5JR, Great Britain).

Service and location

We provide custom embroidery, embroidered patches, woven patches and appliqué for clothing decoration across Great Britain. Our workshop is in London, England. We deliver to addresses in England, Scotland and Wales and the rest of the United Kingdom. Personal data we collect is used solely for fulfilling orders for embroidery, patches and appliqué on garments such as workwear, uniforms, polo shirts, caps and promotional wear.

Updates

We may update this Privacy Policy from time to time. The latest version will be published on this page. Last updated: .

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